Call Analytics
- AI call scoring & agent league
- Automatic PII redaction (FCA/GDPR)
- Search calls by meaning
- Compliance & welfare flags
- 9.2M recordings indexed & searchable
The platform · Every capability at a glance
Everything that’s in here.
Telebyte isn’t one product — it’s the stack a regulated UK contact centre actually runs on, built and proven on Telebyte’s own reference deployment. Here’s the whole thing on one page.
Compliance & Data Hygiene
- Ofcom drop-rate monitoring
- Anti-fraud detection
- DNC & TPS cleansing
Reporting & Wallboards
- Web-lead provider scorecard
- Daily automated reporting
- Live wallboard
Managed dialler infrastructure
- Live estate health dashboard
- Off-site recording backup
- Carrier failover
Want a piece of it, or the whole stack?
Tell Telebyte what you run today and what you’re trying to fix. One working day to a straight answer.